The PANEL.MAXI.24 is a highly functional and efficient All-in-One ThinClient with an impressive 23.8-inch capacitive touch display. This model is particularly suitable for use in dynamic environments such as reception areas, in the office, or even directly on the machines in production. Its robust construction and the possibility of wall or VESA mounting make it ideal for interactive applications and real-time data visualization. A powerful Intel i5 processor from the QuadCore series ensures reliable and fast task processing.
Enhance your Thin Client with the appropriate components here.
Warranty
Hardware Warranty
Thin Clients typically have a long lifespan due to the fact that they do not have fans or moving parts. However, if a Thin Client malfunctions during the warranty period, your device will be repaired or replaced free of charge.
RMA Process (Return Merchandise Authorization)
For an RMA report, please use our ticket system. After creating a new ticket, we will verify if the Thin Client is still within the hardware warranty period. You will then receive a return merchandise authorization form, which you should include for further processing of the return shipment. Please follow this description.
Warranty Conditions
The openthinclient gmbh offer is exclusively for commercial customers (B2B).
Thin Client hardware is only sold with a warranty; it is not possible to purchase without a warranty. The hardware warranty covers the technical operability of the devices. Full warranty service (full maintenance) for software functions is provided in connection with a software rental contract for the openthinclient management server.
The buyer must inspect the delivered goods for any defects promptly upon receipt and notify openthinclient of any existing defects.
For warranty claims in B2B transactions, the buyer bears the cost of returning the goods to openthinclient.
When purchasing Thin Client hardware, the usage license & support for the openthinclient software is included for a duration of 24 months.
Free Use of the Software
You can use the openthinclient software for both this Thin Client model and your own client hardware (e.g., existing PCs) with an installation size of up to 24 Thin Clients free of charge. For support, please use the free Community Support. For professional support, it is necessary to register an installation with 25 or more Thin Clients.
For further information on the pricing model, please visit here.
Obtaining Usage License
When purchasing Thin Client hardware, enter the server ID of your installation in the delivery address.
For installations with 25 or more Thin Clients, you will receive professional support with guaranteed response times.
If you use your own hardware in addition to openthinclient devices, you must also purchase the usage license separately.
There you will also find the corresponding usage license – if your openthinclient server has unrestricted internet access, it will automatically retrieve it; if not, you can copy and paste it from the registration ticket and enter it into the corresponding field in the openthinclient manager.
For all general questions regarding registration, usage licenses for past hardware purchases, please use our support portal with the link https://support.openthinclient.com.
For further information on the pricing model, please visit here.
