The model ZOLID.PEBBLE.2 is a durable ThinClient with an extremely compact design. Its sturdy aluminum casing and the serial interfaces make it the ideal choice for use in industrial environments. However, it is also perfectly suited for office use, thanks to the three display ports that offer a variety of connection options. In demanding environments, such as in warehouses or production lines, the passive cooling technology ensures that dust particles or residues cannot settle inside the casing.
In conjunction with centralized management through the openthinclient Management Server, the openthinclient® model boots via network (PXE). By using the optionally integrated SSD, the ThinClient – after the appropriate configuration in the management software* – can also boot locally.
Hardware Warranty ThinClients, due to the fact that they have no fans or moving parts, typically have a long lifespan. However, if a ThinClient ever fails, your device will be repaired or replaced free of charge within the warranty period.
RMA Procedure (Return Merchandise Authorization) For an RMA notification, please use our ticket system. After creating a new case, it will be checked whether the ThinClient is still within the hardware warranty period. You will then receive a return merchandise authorization form, which you should include with the returned item for further allocation. Please follow this description.
Warranty Terms and Conditions The offer from openthinclient gmbh is exclusively for business customers (B2B).
ThinClient hardware is sold exclusively with a warranty, purchasing without a warranty is not possible. The hardware warranty covers the technical operability of the devices. Full warranty service (full maintenance) for software functions is provided in conjunction with a software lease agreement of the openthinclient Management Server.
The buyer must promptly inspect the delivered goods upon receipt for any defects and notify openthinclient of any existing defects.
For warranty claims in B2B transactions, the buyer bears the costs of returning the goods to openthinclient.
When purchasing ThinClient hardware, the usage rights & support for the openthinclient software are included for a period of 24 months.*
*Only in combination with a BUSINESS 50 package. The price of the BUSINESS 50 package is reduced by the value of the usage rights already included with the purchase of the hardware.
Support
For professional support, it is necessary to order a BUSINESS 50 package. For free community support, please use the forum administrator.de.
Free Use of the Software (Without Support)
You can use the openthinclient software for this ThinClient model as well as for your own client hardware, e.g., existing PCs, with an installation size of up to 24 ThinClients free of charge.
Pricing Model
Further information on usage rights & the pricing model can be found here.
