Professional Support

We use a ticket system to simply communication for you and us to process a fault.

You can quickly and easily create a Support case.

  • See processing progress
  • Insert screenshots
  • Attach log files

Please register and have your customer number or ServerID ready.

Community Support

In addition to our professional support, we also offer the opportunity to receive assistance from the community. For free community support, you can use the forum at administrator.de. There you will find numerous discussions and helpful resources related to openthinclient. Please note, however, that community support is provided on a voluntary basis and does not offer guaranteed response times. For guaranteed response times and direct assistance, we recommend our professional support services.