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The switch paid off: Why openthinclient convinces in the car dealership
Initial situation and challenges
The Mercedes dealership, which is represented with several locations in the region, had been using the solution from the brand Igel for many years. Overall, they were satisfied with it. But then Igel changed its strategy: New devices could no longer be used after, for example, two years because they no longer received updates. This led to frustration, unnecessary costs, and additional work for the IT department.
The dealership therefore looked for a new solution. Important requirements were:
- The solution should be reliable and easy to manage.
- It should work with the existing Citrix environment.
- Older devices should continue to be usable.
️ Implementation with openthinclient
Mr. Markus Glaab, IT administrator and responsible for the client infrastructure and Citrix, installed the openthinclient appliance in VMware. After a very short time, the first thin client booted.
He was particularly impressed by:
• The very good documentation
• The easy setup
• No assistance from openthinclient support was required
Technical requirements
The primary task of the thin clients is access to the Citrix environment.
In addition, they are required to support the following functions:
• Operation with two monitors or a large curved display,
• Citrix in kiosk mode, with the openthinclient desktop completely hidden,
• The use of USB sticks to transfer software updates or navigation data for vehicles.
Conclusion and feedback
With the introduction of openthinclient, the Mercedes dealership was able to significantly improve its thin client environment.
Key advantages included:
• Low costs due to the continued use of existing devices,
• Simple installation and fast client startup,
• Seamless integration into the Citrix environment,
• And high stability in daily operation.
Mr. Markus Glaab is very satisfied:
“As long as the thin clients continue to run this easily and stably, we want to keep the system unchanged for as long as possible.”
AssenheimerMulfinger. The best service begins with passion.
Assenheimer + Mulfinger GmbH & Co. KG is an experienced partner for mobility and vehicle solutions. Since 1911, this traditional company has been firmly rooted in the region and offers a comprehensive range of services for all needs.
AssenheimerMulfinger, with seven locations, is the first choice for the sale and service of Mercedes-Benz passenger cars, vans, and trucks.
Founded in 1911, the foundation was laid for a success story spanning more than 100 years. Through this long-standing experience and high standards of quality, the company has established a strong reputation in the region and beyond.
The locations of AssenheimerMulfinger are in Heilbronn, Öhringen, Neckarsulm-Obereisesheim, as well as in the Rhein-Neckar district in
Sinsheim-Rohrbach, Bad Rappenau, and Eppingen. At the Neckarsulm-Obereisesheim location, AutoArenA – the large used-car center of AssenheimerMulfinger – also offers a wide selection of used vehicles with and without the star.
