Test this ThinClient for 4 weeks with no obligation in your live operation.
The model ZOLID.PEBBLE.2 is a durable ThinClient in an extremely compact design. Its robust aluminum housing and the serial interfaces make it the ideal choice for use in industrial environments. However, it is also perfectly suitable for office tasks, thanks to the three display ports which offer a wide range of connection options. In demanding environments, such as in storage rooms or production lines, the passive cooling technology ensures that dust particles or residues cannot settle inside the housing.
In combination with centralized management by the openthinclient Management Server, the openthinclient® model boots via network (PXE). By using the optionally integrated SSD, the ThinClient – after the corresponding configuration in the management software* – can also boot locally
Hardware Warranty
ThinClients, due to the fact that they don’t have fans or moving parts, generally have a long lifespan. However, if a ThinClient ever fails to operate, your device will be repaired or replaced free of charge within the warranty period.
RMA Process (Product Return)
For an RMA report, please use our ticket system.
Once a new case is created, it will be checked whether the ThinClient is still within the hardware warranty period.
You will then receive a return merchandise authorization form, which you should include with the returned product for proper identification. Please follow these instructions.
Warranty Conditions
openthinclient GmbH’s offer is exclusively directed to commercial customers (B2B).
ThinClient hardware is sold exclusively with a warranty; a purchase without a warranty is not possible. The hardware warranty covers the technical readiness of the devices. Comprehensive warranty services (full maintenance) for software functions are available in connection with a software lease contract of the openthinclient Management Server.
The buyer must promptly inspect the delivered goods upon receipt for any defects and notify openthinclient of any existing defects.
In the event of warranty claims in B2B business, the buyer bears the cost of returning the goods to openthinclient.
Note: Do ensure that you proofread the translation for any platform-specific terms or branding that may need specific attention or context-based adaptation.
Authorization for Use & Support
When purchasing ThinClient hardware, the usage rights & support for the openthinclient software is included for a duration of 24 months.
Free Use of the Software
You can use the openthinclient software both for this ThinClient model and for your own client hardware (e.g., existing PCs) with an installation size of up to 24 ThinClients free of charge.
For support, please use the free Community Support.
For professional support, it’s necessary to register an installation of 25 or more ThinClients.
For more information on the pricing model, click here > Software
Obtaining Usage Rights
When purchasing ThinClient hardware, enter the Server-ID of your installation in the delivery address.
For installations with 25 or more ThinClients, you will receive professional support with guaranteed response times.
If you use hardware from other providers in addition to openthinclient devices, you must purchase additional usage rights for them.
You can verify the registration of your installation at https://support.openthinclient.com.
There, you’ll also find the corresponding usage rights – if your openthinclient server has unrestricted internet access, it will automatically retrieve these; if not, you can copy & paste them from the registration ticket and enter them into the appropriate field in the openthinclient manager.
For all general questions about registration and usage rights for past hardware purchases, please use our support portal at https://support.openthinclient.com.
For more information on the pricing model, click here > Software
Terms and conditions for DEMO-UNITS
1. openthinclient provides the customer with the ThinClient for evaluation and testing of its functionality and intended use.
2. The testing period begins upon receipt of the ThinClient and ends after 4 weeks or on the agreed-upon date. Before the end of the testing period, the ThinClient, along with all its accessories, must be returned to openthinclient in its original packaging and in its initial condition.
3.The customer has the option to purchase the ThinClient at the offered price. This only requires a written order confirmation. If the customer returns the ThinClient at their own expense before the end of the testing period, then the trial is considered complete, and no further charges will apply. If the customer fails to return the product or returns it incomplete before the testing period ends, they will be billed for it.
4. The customer must handle the ThinClient with care and keep it operational. In case of malfunctions, openthinclient must be notified immediately. The customer is not authorized to repair it. The customer assures that the product will be used exclusively for its intended purpose.
5. The customer is fully liable for any damage they cause, for the loss of the product, and for risks that are typically insurable. In case of damages, the customer will bear the necessary repair costs.
6. Throughout the duration of the loan, openthinclient remains the owner of the goods.
7. The current price list of openthinclient GmbH applies. You can view the prices here on the website.
