The move was worth it Why openthinclient is convincing in car dealerships
Starting situation and challenges
The Mercedes dealership, which has multiple locations in the region, used Igel's solution for many years. They were generally satisfied with it. But then Igel changed its strategy: New devices could no longer be used after, for example, two years because they no longer received updates. This led to dissatisfaction, unnecessary costs, and additional work for the IT department.
The car dealership was therefore looking for a new solution. Important factors were:
- The solution should be reliable and easy to manage.
- It should work with the existing Citrix environment.
- Older devices should continue to be usable.
Implementation with openthinclient
Mr Markus Glaab, IT Administrator and responsible for the client infrastructure and Citrix, installed the openthinclient appliance in VMware. Very quickly, the first thin client booted up.
He was particularly impressed by:
• The very good documentation
• Easy setup
• No help was required from openthinclient support
Technical requirements
The main task of the thin clients is to access the Citrix environment.
Additionally, they should support the following functions:
• Running with two monitors or one large curved screen,
• Citrix in kiosk mode, with the openthinclient desktop being completely hidden,
The use of USB sticks to transfer software updates or navigation data for vehicles.
Conclusion and feedback
With the introduction of openthinclient, the Mercedes-Benz dealership was able to
significantly improve its Thin Client environment.
Key benefits were:
• Low costs through the reuse of existing equipment,
• Simple installation and quick client startup.
Seamless integration into the Citrix environment,
• And the high stability in daily use.
Mr Markus Glaab is very satisfied:
„As long as the thin clients run so simply and stably, we want that
Keep the system unchanged for as long as possible.“
AssenheimerMulfinger. The best service starts with passion.
Assenheimer + Mulfinger GmbH & Co. KG is an experienced partner for mobility and vehicle solutions. The company, with its long tradition dating back to 1911, is firmly established in the region and offers a comprehensive range of services for all needs.
AssenheimerMulfinger, with its seven locations, is the premier destination for the sale and service of Mercedes-Benz cars, vans, and lorries.
The company's founding in 1911 laid the foundation for a success story spanning over 100 years. This extensive experience and
a commitment to high quality have allowed the company to make a name for itself both regionally and beyond.
AssenheimerMulfinger's locations are in Heilbronn, Öhringen, Neckarsulm-Obereisesheim, and in the Rhein-Neckar district in Sinsheim-Rohrbach, Bad Rappenau, and Eppingen. At the Neckarsulm-Obereisesheim site, a wide selection of used cars with and without the star is also offered at the AutoArenA – the large used car centre of AssenheimerMulfinger.
