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The change was worth it: Why openthinclient convinces in the car dealership
Initial situation and challenges
The Mercedes dealership, which has several locations in the region, had been using the Igel brand solution for many years. In principle, they were satisfied with it. But then Igel changed its strategy: new devices could no longer be used after just two years, for example, because they no longer received updates.
updates. This led to annoyance, unnecessary costs and additional work for the IT department.
The dealership was therefore looking for a new solution. The important thing was:
- The solution should be reliable and easy to manage.
- It should work with the existing Citrix environment.
- Older devices should still be able to be used.
️ Implementation with openthinclient
Mr. Markus Glaab, IT administrator and responsible for the client infrastructure and Citrix, installed the openthinclient appliance in VMware. The first thin client booted up after a very short time.
He was particularly impressed:
- The very good documentation
- The simple setup
- No help was needed from openthinclient support
Technical requirements
The main task of the ThinClients is to access the Citrix environment.
They should also support the following functions:
- Operation with two monitors or a large curved screen,
- Citrix in kiosk mode, whereby the openthinclient desktop is completely hidden,
- The use of USB sticks to transfer software updates or navigation data for vehicles.
Conclusion and feedback
With the introduction of openthinclient, the Mercedes dealership was able to
significantly improve its thin client environment.
Important advantages were:
- Low costs due to the continued use of existing devices,
- Simple installation and quick start of the clients.
- Seamless integration into the Citrix environment,
- And the high stability in daily use.
Mr. Markus Glaab, is very satisfied:
„As long as the ThinClients run so easily and stably, we want the
system unchanged for as long as possible.“
AssenheimerMulfinger. The best service starts with passion.
Assenheimer + Mulfinger GmbH & Co. KG is an experienced partner for mobility and vehicle solutions. Since 1911, the traditional company has
company has been firmly anchored in the region and offers a comprehensive range of services for all needs.
With seven locations, AssenheimerMulfinger is the first port of call for the sale and servicing of Mercedes-Benz cars, vans and trucks.
The foundation stone for over 100 years of success was laid when the company was founded in 1911. Thanks to these many years of experience and
the company has made a name for itself in the region and beyond.
The AssenheimerMulfinger sites are located in Heilbronn, Öhringen, Neckarsulm-Obereisesheim and in the Rhine-Neckar district in
Sinsheim-Rohrbach, Bad Rappenau and Eppingen. At the Neckarsulm-Obereisesheim location, the AutoArenA - the large
used car center from AssenheimerMulfinger - offers a large selection of used cars with and without a star.
