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🚧 Initial situation and challenges
The contact between the Herzoglich Bayerisches Brauhaus Tegernsee and
openthinclient came about in mid-2023. The head of IT there was looking for a new
a new ThinClient solution and described the following problems to us:
Machine control: Thin clients for RDP and VNC. A solution was sought,
that would enable both RDP and VNC connections from various host computers to the brewing
the brewing technology. Ideally, existing hardware should continue to be
should be able to continue to be used in order to avoid a costly replacement.
WLAN challenge: When tablets make work more difficult. Another trigger
for the search for a better solution was the dissatisfaction of the forklift drivers.
The warehouse management system used on Panasonic ToughPads had problems
with the latencies caused by WLAN roaming, which could even lead to
corrupted and inconsistent database entries.
️ Solution for machine control
Existing thin client hardware could continue to be used,
which saves costs.
openthinclient OS boots over the network, making installation and maintenance easier.
Fanless ThinClients are ideal for production environments,
as they are resistant to dust and moisture.
Thanks to openthinclient, both RDP and VNC sessions can be displayed simultaneously on a ThinClient. This enables use in all required use cases.
In the event of unexpected hardware failures, for example an HMI touch display, openthinclient was able to supply replacement devices such as the PANEL.MAXI.24 within a short space of time, thus minimizing downtime.
were minimized.
Solution for the forklift terminals
The warehouse management software was migrated to virtual Windows machines, which significantly increased performance and stability.
The lean openthinclient OS was installed on the existing Panasonic ToughPads, which meant that it was not necessary to purchase new tablets.
The operating system starts extremely quickly (within a few seconds), and the tablets show a Windows RDP session to the terminal server in full screen mode immediately after booting.
The changeover went almost unnoticed by the forklift drivers, as they were able to continue operating their tablets as usual.
Since openthinclient now handles the WLAN connection, it is tolerant of latencies. In the event of WLAN dropouts, reconnect attempts are made automatically and very quickly.
Conclusion and feedback
The brewery's IT department worked closely with openthinclient and developed a flexible solution:
As part of a test project, Panasonic ToughPads were equipped with openthinclient and the warehouse management software was migrated to virtual Windows machines. The changeover went almost unnoticed by the forklift drivers, as they were able to continue using their tablets as usual.
With the introduction of the openthinclient solution, Herzoglich Bayerisches Brauhaus Tegernsee was able to significantly increase the stability, efficiency and sustainability of its IT systems.
Harald Zischg summed up the project aptly at the final meeting in the „Bräustüberl“:
„I have rarely worked with a supplier in such a short official way and with such collegiality as with openthinclient. Thank you very much and please keep up the good work - cheers!“
Ducal Bavarian Brewery Tegernsee
The Herzoglich Bayerisches Brauhaus Tegernsee, idyllically situated on the eastern shore of Lake Tegernsee in the foothills of the Alps in Upper Bavaria, looks back on a long tradition. Beer has been brewed here for centuries in the time-honored tradition, and today the brewery offers eight different types of beer, including the well-known Tegernseer Hell and Tegernseer Spezial. The brewery is located in the north wing of the former Tegernsee monastery and is owned by Maria Anna Herzogin in Bayern, the youngest daughter of Max Herzog in Bayern.