openthinclient® hardware model ZOLID.ROCK
Variant 4-16
| Performance overview | |
| CPU performance | ★★ |
| graphics performance | ★★ |
| connections and expandability | ★★ |
| use with Remote Desktop RDP | ✔ |
| use with Citrix Workspace | ✔ |
| use with native Browser | ✔ |
| operational area | production, warehouse |
| CPU | |
| CPU | Intel® Celeron J3160, quadcore, 1.6 GHz |
| RAM | 4 GB DDR3 |
| Graphics | |
| GPU | Intel HD graphics 400 |
| max. resolution | one display max. 2560×1600 two displays max. 3840×1080 total |
| VGA | - |
| DVI | - |
| HDMI | 2 x |
| DP | |
| Connections and expandability | |
| serial COM port | 1 x |
| USB 2.0 | 4 x |
| USB 3.0 | 2 x |
| internal port | 1 x mSATA 1 x M.2 |
| ThinClient-Software | |
| approved up to openthinclient version |
2019.1.x |
| supports PXE-Boot | ✔ |
| supports Localboot | ✔ with 16GB SSD local storage |
| usage authorization & support | 24 months included |
| Warranty | |
| warranty for hardware | 24 months (bring in) |
All mentioned brand and product names are trademarks of their respective owners and are hereby acknowledged. Subject to change.
(currently only in German language)
Datenblatt ZOLID.ROCK 4/16Thinclients usually have a long life due to the fact that they have no fans or moving parts. However, if a thinclient refuses its service, your device will be repaired or replaced free of charge within the warranty.
Process RMA (return of goods)
For an RMA message please use our ticket system. After creating a new process, it is checked whether the ThinClient is still within the warranty. You will then receive a return of goods, which you attach to the further assignment of the return delivery. Please follow this description.
Warranty Conditions
The openthinclient gmbh quotations are aimed exclusively at commercial customers (B2B).
The buyer must check the delivered goods immediately after receipt for any defectiveness and inform openthinclient of any existing defects.
For warranty claims in B2B business, the buyer bears the cost of returning the goods to openthinclient.
More information can be found here.
The purchase of ThinClient hardware includes the usage authorization license and support for the openthinclient software for a period of 24 months.
Free use of the software
You can use the openthinclient software with this thin client model or your own client hardware (for example, existing PCs) with an installation size of up to 49 thin clients free of charge.
For support, please use the free Community-Support.
For professional support it is necessary to register an installation from 50 thin clients.
Further information about the price model can be found here > Software
Receipt of usage authorization
1. When purchasing the thin client hardware, enter the server-ID of your installation at the delivery address.
2. For installations from 50 ThinClients or more, you will receive professional support with guaranteed response times.
3. If you also use your own hardware in addition to devices from openthinclient, you must additionally purchase the usage authorization.
4. You can check the registration of your installation at https://support.openthinclient.com .
5. There you will also find the associated usage authorization - if your openthinclient server has unrestricted internet access, it fetches the usage authorization automatically; if not, you can copy it out of the registration ticket by copy & paste and enter it in the corresponding field in the openthinclient manager.
For all general registration questions, past usage authorization purchases, please use our support portal at https://support.openthinclient.com .
Further information about the price model can be found here > Software
