{"id":802,"date":"2022-04-11T10:53:48","date_gmt":"2022-04-11T10:53:48","guid":{"rendered":"https:\/\/openthinclient.com\/?page_id=802"},"modified":"2026-03-10T09:35:36","modified_gmt":"2026-03-10T09:35:36","slug":"help-faqs","status":"publish","type":"page","link":"https:\/\/openthinclient.com\/en\/hilfe-faqs\/","title":{"rendered":"Help &amp; FAQ's"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"802\" class=\"elementor elementor-802\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b6ae52 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1b6ae52\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-193a4098\" data-id=\"193a4098\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e8886be elementor-icon-list--layout-inline elementor-mobile-align-center elementor-hidden-phone elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1e8886be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+49 711 1378636-0<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@openthinclient.com<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-clock\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mon - Fri: 9:00 - 18:00<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-146a4575\" data-id=\"146a4575\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59dbf317 e-grid-align-right elementor-shape-square e-grid-align-mobile-center elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"59dbf317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook-f elementor-repeater-item-5646027\" href=\"https:\/\/de-de.facebook.com\/people\/openthinclient-gmbh\/100063657666030\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook-f<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook-f\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-7c2bcc0\" href=\"https:\/\/www.instagram.com\/openthinclient\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-2205e9e\" href=\"https:\/\/de.linkedin.com\/company\/openthinclient-gmbh\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-4b27cd1\" href=\"https:\/\/www.youtube.com\/openthinclient%20gmbh\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-youtube\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-48d79e8c elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"48d79e8c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2b834b5a\" data-id=\"2b834b5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a175d9a elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"2a175d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\">\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1523\" height=\"235\" src=\"https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient-600x93.png\" class=\"attachment-full size-full wp-image-6230\" alt=\"openthinclient Logo\" srcset=\"https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient.png 1523w, https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient-300x46.png 300w, https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient-1024x158.png 1024w, https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient-768x119.png 768w, https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient-18x3.png 18w, https:\/\/openthinclient.com\/wp-content\/uploads\/2022\/06\/Logo_openthinclient-600x93.png 600w\" sizes=\"(max-width: 1523px) 100vw, 1523px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ea33622\" data-id=\"ea33622\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3128dc6b elementor-nav-menu__align-end elementor-nav-menu--stretch elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"3128dc6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-slide\">\n\t\t\t\t<ul id=\"menu-1-3128dc6b\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8814\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/thin-client-software\/\" class=\"elementor-item menu-link\">ThinClient Software<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29346\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-software\/\" class=\"elementor-sub-item menu-link\">Industries<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-35100\"><a href=\"https:\/\/openthinclient.com\/en\/case-studies\/\" class=\"elementor-sub-item menu-link\">Case Studies<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29340\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-vergleich\/\" class=\"elementor-sub-item menu-link\">Prices<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-product menu-item-32879\"><a href=\"https:\/\/openthinclient.com\/en\/produkt\/openthinclient-dienstleistungspakete\/\" class=\"elementor-sub-item menu-link\">Service<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-product menu-item-29341\"><a href=\"https:\/\/openthinclient.com\/en\/produkt\/openthinclient-management-server\/\" class=\"elementor-sub-item menu-link\">Test free of charge<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8972\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/thin-client-hardware\/\" class=\"elementor-item menu-link\">ThinClient Hardware<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29350\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-hardware\/\" class=\"elementor-sub-item menu-link\">Industries<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29348\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-hardware-vergleich\/\" class=\"elementor-sub-item menu-link\">Devices<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-32293\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-zubehoer\/\" class=\"elementor-sub-item menu-link\">Accessories<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-34429\"><a href=\"https:\/\/docs.openthinclient.com\/\" class=\"elementor-item menu-link\">Documentation<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8283\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/help-faqs\/\" class=\"elementor-item menu-link\">Service<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1474\"><a href=\"https:\/\/openthinclient.com\/en\/hilfe-faqs\/\" class=\"elementor-sub-item menu-link\">Help &amp; FAQ's<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-810\"><a href=\"https:\/\/openthinclient.com\/en\/professioneller-support\/\" class=\"elementor-sub-item menu-link\">Support<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-809\"><a href=\"https:\/\/openthinclient.com\/en\/community-wiki\/\" class=\"elementor-sub-item menu-link\">Documentation<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5109\"><a href=\"https:\/\/openthinclient.com\/en\/reklamation\/\" class=\"elementor-sub-item menu-link\">Complaint<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8284\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/about-us\/\" class=\"elementor-item menu-link\">Company<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-113\"><a href=\"https:\/\/openthinclient.com\/en\/kontakt\/\" class=\"elementor-sub-item menu-link\">Contact us<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-808\"><a href=\"https:\/\/openthinclient.com\/en\/ueber-uns\/\" class=\"elementor-sub-item menu-link\">About us<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-33847\"><a href=\"https:\/\/openthinclient.com\/en\/jobs\/\" class=\"elementor-sub-item menu-link\">Jobs<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8802\"><a href=\"https:\/\/openthinclient.com\/en\/mein-konto\/\" class=\"elementor-item menu-link\"><i style=\"font-size:1em;color:#0070b1\" class=\"wpmi__icon wpmi__label-1 wpmi__position-before wpmi__align-middle wpmi__size-1 fa fa-user\"><\/i><\/a><\/li>\n<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-has-children menu-item-35174\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-item elementor-item-anchor menu-link\"><i style=\"font-size:1em;color:#0071b5\" class=\"wpmi__icon wpmi__label-1 wpmi__position-before wpmi__align-middle wpmi__size-1 fa fa-globe\"><\/i><span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-35176\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/de_DE.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to German\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-35201\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/es_ES.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to Spanish\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-35209\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/it_IT.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to Italian\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-35208\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/fr_FR.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to French\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item wpmenucart wpmenucartli wpmenucart-display-standard menu-item wp-block-navigation-item wp-block-navigation-link menu-item-has-children has-child open-on-hover-click wp-block-navigation-submenu empty\" style=\"\">\n\t\n\t\n\t<a class=\"wpmenucart-contents empty-wpmenucart-visible wp-block-navigation-item__content\" href=\"https:\/\/openthinclient.com\/en\/thin-client-software-vergleich\/\" title=\"Start shopping\">\n\t\t<i class=\"wpmenucart-icon-shopping-cart-2\" role=\"img\" aria-label=\"Cart\" data-no-translation-aria-label=\"\"><\/i>\n\t<\/a>\n\t\n\t\n\t<ul class=\"sub-menu wpmenucart empty wp-block-navigation__submenu-container\" style=\"\">\n\t\t\n\t\t\n\t\t<li class=\"menu-item wpmenucart-submenu-item clearfix wp-block-navigation-item wp-block-navigation-link empty-cart\">\n\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-vergleich\/\" class=\"clearfix wp-block-navigation-item__content\">\n\t\t\t\tyour cart is currently empty\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t\n\t\t\n\t<\/ul>\n\t\n\t\n<\/li><\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-3128dc6b\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8814\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/thin-client-software\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">ThinClient Software<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29346\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-software\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Industries<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-35100\"><a href=\"https:\/\/openthinclient.com\/en\/case-studies\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Case Studies<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29340\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-vergleich\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Prices<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-product menu-item-32879\"><a href=\"https:\/\/openthinclient.com\/en\/produkt\/openthinclient-dienstleistungspakete\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Service<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-product menu-item-29341\"><a href=\"https:\/\/openthinclient.com\/en\/produkt\/openthinclient-management-server\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Test free of charge<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8972\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/thin-client-hardware\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">ThinClient Hardware<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29350\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-hardware\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Industries<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-29348\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-hardware-vergleich\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Devices<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-32293\"><a href=\"https:\/\/openthinclient.com\/en\/thin-client-zubehoer\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Accessories<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-34429\"><a href=\"https:\/\/docs.openthinclient.com\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Documentation<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8283\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/help-faqs\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Service<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1474\"><a href=\"https:\/\/openthinclient.com\/en\/hilfe-faqs\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Help &amp; FAQ's<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-810\"><a href=\"https:\/\/openthinclient.com\/en\/professioneller-support\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Support<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-809\"><a href=\"https:\/\/openthinclient.com\/en\/community-wiki\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Documentation<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5109\"><a href=\"https:\/\/openthinclient.com\/en\/reklamation\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Complaint<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8284\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/about-us\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Company<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-113\"><a href=\"https:\/\/openthinclient.com\/en\/kontakt\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Contact us<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-808\"><a href=\"https:\/\/openthinclient.com\/en\/ueber-uns\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">About us<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-33847\"><a href=\"https:\/\/openthinclient.com\/en\/jobs\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Jobs<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-8802\"><a href=\"https:\/\/openthinclient.com\/en\/mein-konto\/\" class=\"elementor-item menu-link\" tabindex=\"-1\"><i style=\"font-size:1em;color:#0070b1\" class=\"wpmi__icon wpmi__label-1 wpmi__position-before wpmi__align-middle wpmi__size-1 fa fa-user\"><\/i><\/a><\/li>\n<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-has-children menu-item-35174\"><a aria-expanded=\"false\" href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-item elementor-item-anchor menu-link\" tabindex=\"-1\"><i style=\"font-size:1em;color:#0071b5\" class=\"wpmi__icon wpmi__label-1 wpmi__position-before wpmi__align-middle wpmi__size-1 fa fa-globe\"><\/i><span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Menu Toggle\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop current-language-menu-item menu-item menu-item-type-post_type menu-item-object-language_switcher menu-item-35176\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/de_DE.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to German\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-35201\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/es_ES.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to Spanish\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-35209\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/it_IT.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to Italian\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n\t<li class=\"trp-language-switcher-container trp-menu-ls-item trp-menu-ls-desktop menu-item menu-item-type-post_type menu-item-object-language_switcher current-language-menu-item menu-item-35208\"><a href=\"https:\/\/openthinclient.com\/en\/wp-json\/wp\/v2\/pages\/802\" class=\"elementor-sub-item elementor-item-anchor menu-link\" tabindex=\"-1\"><span class=\"trp-menu-ls-label\" data-no-translation title=\"\"><img loading=\"lazy\" src=\"https:\/\/openthinclient.com\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/1x1\/fr_FR.svg\" class=\"trp-flag-image trp-flag-rounded\" alt=\"Change language to French\" decoding=\"async\" width=\"18\" height=\"14\" \/><\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item wpmenucart wpmenucartli wpmenucart-display-standard menu-item wp-block-navigation-item wp-block-navigation-link menu-item-has-children has-child open-on-hover-click wp-block-navigation-submenu empty\" style=\"\">\n\t\n\t\n\t<a class=\"wpmenucart-contents empty-wpmenucart-visible wp-block-navigation-item__content\" href=\"https:\/\/openthinclient.com\/en\/thin-client-software-vergleich\/\" title=\"Start shopping\">\n\t\t<i class=\"wpmenucart-icon-shopping-cart-2\" role=\"img\" aria-label=\"Cart\" data-no-translation-aria-label=\"\"><\/i>\n\t<\/a>\n\t\n\t\n\t<ul class=\"sub-menu wpmenucart empty wp-block-navigation__submenu-container\" style=\"\">\n\t\t\n\t\t\n\t\t<li class=\"menu-item wpmenucart-submenu-item clearfix wp-block-navigation-item wp-block-navigation-link empty-cart\">\n\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-vergleich\/\" class=\"clearfix wp-block-navigation-item__content\">\n\t\t\t\tyour cart is currently empty\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t\n\t\t\n\t<\/ul>\n\t\n\t\n<\/li><\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-3e7a5834\" data-id=\"3e7a5834\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c1bebf3 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c1bebf3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f3af9d5\" data-id=\"1f3af9d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d4dd42 elementor-widget elementor-widget-heading\" data-id=\"7d4dd42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Help &amp; FAQ's<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7442309 elementor-widget elementor-widget-heading\" data-id=\"7442309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Free use<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10242d0e elementor-widget elementor-widget-toggle\" data-id=\"10242d0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2701\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2701\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Our company currently uses openthinclient and has a few ThinClients in use. <\/br>Can I also operate the installation in a commercial environment? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2701\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2701\"><p>Yes, you can use the openthinclient installation as a free community version for private, business, test environments and educational institutions, <br \/>clubs etc. free of charge.<br \/>However, you should note that openthinclient does not provide any support via email, ticket system or telephone.<br \/>If you have any problems, please use the questions portal on <a href=\"https:\/\/administrator.de\/\" target=\"_blank\" rel=\"noopener\">https:\/\/administrator.de\/<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2702\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2702\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I use the free version with a few thin clients.<\/br> Will I still receive support if a problem occurs with my installation? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2702\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2702\"><p>No. You can find out more in our docu <a href=\"https:\/\/docs.openthinclient.com\/\" target=\"_blank\" rel=\"noopener\">docs.openthinclient.com<\/a> search for your problem or submit your <a href=\"https:\/\/administrator.de\/\" target=\"_blank\" rel=\"noopener\">Questions<\/a> but there is no guarantee of a helpful answer. If you want direct support from openthinclient, you must have at least the Business 50 or a service package from us in the <a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-comparison\/\" target=\"_blank\" rel=\"noopener\">Webshop<\/a> acquire.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b9babf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b9babf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c73981\" data-id=\"9c73981\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e6cc1b elementor-widget elementor-widget-heading\" data-id=\"7e6cc1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right of use<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fedaf8 elementor-widget elementor-widget-toggle\" data-id=\"4fedaf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8381\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8381\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How much does the user authorization cost, is there a price list? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8381\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8381\"><p>The price is calculated per ThinClient and month. You can find a price overview <a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-comparison\/\">here<\/a>.<br \/>Please note that a quantity discount also applies for larger installations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8382\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8382\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Our installation is &gt; 24 and we therefore need a user authorization. Where can I get this? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8382\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8382\"><p>You can see the number of clients used on the dashboard within the openthinclient manager.<br \/>If you would like to create more than 24 ThinClients, please order the corresponding number of user authorizations in the <a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-comparison\/\">Webshop<\/a>\u00a0and enter the delivery address and your server ID.<br \/>After the invoice has been created, the server automatically retrieves the usage authorization.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8383\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8383\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Our company currently uses an older version of openthinclient and has 25 or more ThinClients in use. What will change for us? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8383\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8383\"><p>If you use 25 or more ThinClients, from version 2022.1 you will need a paid user authorization. openthinclient will then provide you with support in the event of a problem or malfunction with guaranteed response times. <br \/>Here you will find a <a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-comparison\/\">Price overview<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8384\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8384\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I would like to use my installation with user authorization and professional support from openthinclient.<\/br> If I have created more than 24 ThinClients, how many user authorizations do I need to purchase if I reach 55, for example? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8384\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8384\"><p>If you want to create 55x ThinClients - as in the example - you must purchase at least 1x the Business 50 package<br \/>and additionally purchase 5x single thin client usage authorization.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8385\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8385\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What happens if I have created more ThinClients than my user authorization allows? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8385\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8385\"><p>If you exceed the usage authorization, a warning appears within the openthinclient manager and on the ThinClients <br \/>with the note that you must reorder the corresponding user authorization.<br \/>However, it is still possible to continue working temporarily.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2682f10 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2682f10\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b64d937\" data-id=\"b64d937\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b412d64 elementor-widget elementor-widget-heading\" data-id=\"b412d64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Billing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2253565 elementor-widget elementor-widget-toggle\" data-id=\"2253565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3591\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3591\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I need more user authorizations (at short notice). What do I have to do? How does billing work? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3591\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3591\"><p>You order in our\u00a0<a href=\"https:\/\/openthinclient.com\/en\/thin-client-software-comparison\/\" target=\"_blank\" rel=\"noopener\">Webshop<\/a> the corresponding number of usage authorizations that you require; <br \/>enter your server ID when ordering.<br \/>You will receive an order confirmation and your server will automatically retrieve the updated user authorization.<\/p><p>If you have exceeded the number of usage authorizations, a warning message will appear - but it is still possible to continue working temporarily.<\/p><p>Billing always takes place for the next month with the currently stored total number of usage authorizations. <br \/>This means that usage authorizations that you add between two billing dates are only taken into account from the following billing date.<\/p><p>If you wish to be billed annually, you will be billed on a monthly basis.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3592\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3592\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I need fewer user authorizations. What do I have to do? How does billing work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3592\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3592\"><p>You can reduce the number of user authorizations at any time. Billing always takes place on the next month with the number of usage authorizations currently stored. This means that usage authorizations that you reduce between two billing dates will only be taken into account from the following billing date. Please inform us of the desired reduction via support ticket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3593\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3593\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When and how is billing carried out? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3593\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3593\"><p>After the invoice has been created, the server automatically retrieves the updated user authorization.<\/p><p>If you have exceeded the payment deadline by 1 month since the last billing date, a warning message will appear - <br \/>However, it is still possible to continue working.<\/p><p>If you have exceeded the payment period by 2 months, a warning will also appear on all ThinClient workstations. <br \/>Further work is then only possible to a limited extent.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3594\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3594\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Our company has several locations and several openthinclient installations.<\/br> Can I transfer user authorizations from one location to another? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3594\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3594\"><p>Yes, please enter under <a href=\"https:\/\/support.openthinclient.com\">https:\/\/support.openthinclient.com<\/a> a ticket for this, <br \/>We will then transfer the user authorization for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3595\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3595\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Our company has several locations and several openthinclient installations.<\/br> Will I then receive a monthly invoice for each location, or one invoice for all locations together? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3595\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3595\"><p>Both are possible. Please talk to us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f7838a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f7838a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41987a8\" data-id=\"41987a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68c72f2 elementor-widget elementor-widget-heading\" data-id=\"68c72f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Use of own hardware<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd93287 elementor-widget elementor-widget-toggle\" data-id=\"bd93287\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1981\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1981\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I would like to use old PCs or existing ThinClients with openthinclient. Is that possible? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1981\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1981\"><p>Yes, the only requirement is that the devices have an x86-compatible 64-bit CPU <br \/>(i.e. devices from Apple, Raspberry or Android do not work) have at least 2GB of main memory and support PXE boot.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4210fb1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4210fb1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15268a7\" data-id=\"15268a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b56cff elementor-widget elementor-widget-heading\" data-id=\"3b56cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Update older versions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2d560a elementor-widget elementor-widget-toggle\" data-id=\"a2d560a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I continue to use my old installation? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1701\"><p>Support for versions 2018.x ended in December 2019. <br \/>For support requests, it is necessary to upgrade to the latest version.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I still have an old installation with version 2018.x or 2019.x, what can I do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1702\"><p>To update an older version to the current version, please follow the <a href=\"https:\/\/docs.openthinclient.com\/2025\/books\/openthinclient-management-server\/page\/manager-update\" target=\"_blank\" rel=\"noopener\">Instructions in our documentation<\/a>.<br \/>You will also find instructions for updates from the respective older versions in the menu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d9cddf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d9cddf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75e103e\" data-id=\"75e103e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-669bceb elementor-widget elementor-widget-heading\" data-id=\"669bceb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">OS-on-a-Stick<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0eecbf7 elementor-widget elementor-widget-toggle\" data-id=\"0eecbf7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1561\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1561\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I have read about an openthinclient solution for simple use via USB stick. Where and how can I download this? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1561\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1561\"><p>The development of OS-on-a-Stick is currently on hold. The openthinclient development team is currently focusing on <br \/>due to the high demand for the management server. <br \/>The OS-on-a-Stick application will be integrated as a local boot application at a later date.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-62860f81 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62860f81\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3dcad5bf\" data-id=\"3dcad5bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-161b97a4 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"161b97a4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-29dd43f5\" data-id=\"29dd43f5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11f55629 elementor-widget elementor-widget-heading\" data-id=\"11f55629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">The company<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59a28bf5 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"59a28bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/ueber-uns\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/impressum\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Imprint<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/presse\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Press<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-69f39489\" data-id=\"69f39489\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7407e85c elementor-widget elementor-widget-heading\" data-id=\"7407e85c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Info<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2295913 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2295913\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/versand-und-zahlungsbedingungen\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shipping and terms of payment<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/agb\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">GTC<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/privatsphaere-und-datenschutz\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy &amp; data protection<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-56ffc1f6\" data-id=\"56ffc1f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62e68339 elementor-widget elementor-widget-heading\" data-id=\"62e68339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Legal matters<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-104a71a8 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"104a71a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/openthinclient.com\/en\/rechtliches\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Software<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-70e35ae2\" data-id=\"70e35ae2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e4ed80a elementor-widget elementor-widget-heading\" data-id=\"2e4ed80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Follow Us<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f76ea4 elementor-shape-circle e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"42f76ea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook-f elementor-repeater-item-9758c9c\" href=\"https:\/\/de-de.facebook.com\/people\/openthinclient-gmbh\/100063657666030\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook-f<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook-f\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-d550229\" href=\"https:\/\/www.instagram.com\/openthinclient\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-e160b5a\" href=\"https:\/\/de.linkedin.com\/company\/openthinclient-gmbh\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-82b3bad\" href=\"https:\/\/www.youtube.com\/openthinclient%20gmbh\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-youtube\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7ad255e1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ad255e1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-21533d0b\" data-id=\"21533d0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e6cd3ce elementor-widget elementor-widget-heading\" data-id=\"7e6cd3ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Copyright \u00a9 2022 openthinclient gmbh<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/footer>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>+49 711 1378636-0 info@openthinclient.com Mo &#8211; Fr: 9:00 &#8211; 18:00 Facebook-f Instagram Linkedin Youtube Hilfe &amp; FAQ\u00b4s Freie Verwendung Unser Unternehmen nutzt derzeit openthinclient und hat wenige ThinClients im Einsatz. Kann ich die Installation auch im gewerblichen Umfeld betreiben? Ja. Sie k\u00f6nnen die openthinclient-Installation\u00a0als freie Community-Version privat, gesch\u00e4ftlich, in Testumgebungen, f\u00fcr Bildungseinrichtungen, Vereine usw. kostenlos\u00a0verwenden.Allerdings [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-802","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hilfe &amp; FAQ\u00b4s - openthinclient<\/title>\n<meta name=\"description\" content=\"Ich verwende die freie Version mit wenigen ThinClients. 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