Industrie-​ThinClient I-​1928

385,00 

Availability: In stock

Model I-1928
1.91GHz CPU Intel® E3845 QuadCore
Intel® HD Gen 7
4GB DDR3L-RAM
2 display connectors (1xHDMI, 1xVGA up to 2560×1600)
optional: internal flash (mSATA)
1xUSB 3.0, 3xUSB 2.0
2xRS232 COM
10/100/1000MBit ethernet
Aluminum casing, IP40, fanless
black, ca. 19cm x 16cm x 6cm
extended operating temperatur (-5° to 50°C)
external power supply
supports PXE-Boot
without software, without keyboard, mouse
incl. 24 months usage authorization & support
incl. 24 months warranty (bring-in)

Warranty

ThinClients usually have a long service life due to the fact that they have no fans or moving parts. However, if a ThinClient does fail to perform, your device will be repaired under warranty or replaced free of charge.

Procedure RMA (return of goods)

For an RMA report please use our ticket system.
After creating a new case, we will check if the ThinClient is still within warranty.
You will then receive a goods return bill, which you please enclose for further assignment of the return delivery.
Please follow this description.

Warranty conditions

The offer of openthinclient gmbh is exclusively directed to commercial customers (B2B).
The warranty period is 24 months from the date of delivery.
The purchaser must inspect the delivered goods for any defects immediately upon receipt and notify openthinclient of any existing defects.
In case of warranty claims in B2B business, the buyer bears the cost of returning the goods to openthinclient.
You can find more information here.

User authorization & support

The purchase of ThinClient hardware includes the right to use & support the openthinclient software for a period of 24 months.
Free use of the software

You can use the openthinclient software free of charge for this ThinClient model as well as for your own client hardware (e.g. existing PCs) with an installation size of up to 24 ThinClients.
For support please use the free community support.
For professional support it is necessary to register an installation of 25 ThinClients or more.

More information about the pricing model can be found here > Software

Obtaining usage rights

1. enter the server ID of your installation at the delivery address when purchasing the ThinClient hardware.
2. for installations of 25 ThinClients or more, you will receive professional support with guaranteed response times.
3. if you use your own hardware in addition to openthinclient devices, you have to purchase the usage rights additionally.
4. you can check the registration of your installation at https://support.openthinclient.com.
5. there you will also find the corresponding usage authorization – if your openthinclient server has unrestricted internet access, it will fetch it automatically; if not, you can copy and paste it from the registration ticket and enter it into the corresponding field in the openthinclient manager.

For all general questions about registration, usage rights for hardware purchases made in the past, please use our support portal with the link https://support.openthinclient.com.

More info about the pricing model can be found here > Software

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