Support for customers without contract

We also offer customers without maintenance or support contract professional support.
However, here we can not promise you a response time; the processing is dependent on the current order situation and capacity utilization of our employees.
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Please create a new issue in our ticketsystem https://support.openthinclient.com Use the type “SUPPORT” describe your problem and enter your contact information and all relevant information. You will receive a cost estimate from us. We will quickly try to solve your Problem!

Support via remote maintenance and telephone support

  • Questions about installation and setup or update the openthinclient software.
  • Questions about the administration and configuration of openthinclient manager.
  • Questions about problems that occurred when a running openthinclient Software Suite.

Function extensions

  • You want the creation of another application packages (app) for the openthinclient.
  • You want to use not yet supported Hardware or peripherals.