Support contracts

When running a software solution questions or problems will arise. The causes can be multi-layered: Maybe an update of a server component, a change in the network infrastructure or a simple human error can result in limited operations.

openthinclient provides support for the maintainance of the software and hardware solution. With a support contract, openthinclient guarantees fast reaction times.


Support contract

Clients with a support contract will be helped quicker and with greater priority.
openthinclient_Atom_25x20 openthinclient Support Price List – (Pdf, 97KB)

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Help without support contract

openthinclient also offers professional support for clients without a support contract. Although we cannot guarantee a fast reaction time, but only provide help depending on our current order situation and the workload of our staff.

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